Terms of Service

Last updated: October 1, 2025

Welcome to Zelavine. By accessing our website or placing an order with us, you agree to these Terms of Service, as well as our associated policies, including our Privacy Policy, Return Policy, and Shipping Policy. Please read them carefully. These terms may be updated periodically without notice.

1. Acceptance of Terms

By using zelavine.shop or purchasing from us, you agree to comply with these Terms of Service. Any changes we make to our terms or policies will take effect immediately upon posting. Continued use of our site after changes are made implies acceptance of those updates.

2. Order Processing

Orders are usually processed within 1–5 business days (Monday to Friday, excluding holidays).

Delivery times vary based on location. For details, please refer to our Shipping Policy .

3. Pricing & Payment

All prices are listed in U.S. dollars (USD) and may include applicable taxes unless stated otherwise.
Payments are securely processed through trusted third-party providers such as PayPal.
Zelavine does not store or have access to your full payment card details.

4. Cancellations, Returns & Refunds

Orders may be canceled within 24 hours of purchase. You may return items within 30 days of delivery, provided they are unused and meet our return eligibility conditions.

For full return instructions, please refer to our Return Policy .

5. Shipping

Shipping is handled in accordance with our Shipping Policy .
Once an order is shipped, the risk of loss and title for items pass to the customer. We ensure items are packed securely and in good condition before dispatch.

6. Disclaimer & Limitation of Liability

Our products are intended for personal, household use only and should be used according to instructions.
Zelavine is not liable for damages resulting from misuse, accidents, or third-party negligence.
To the maximum extent permitted by law, our total liability for any claim will not exceed the purchase price of the product in question.

7. Intellectual Property

All content on zelavine.shop—including text, images, logos, product designs, and graphics—is the exclusive property of Zelavine.

No part of this content may be copied, reproduced, or distributed without our written permission.

8. Privacy & Data Collection

Your personal data is handled in accordance with our Privacy Policy . We respect your privacy and take steps to protect your information during every interaction with us.